We found the hotel very nice:) Lovely rooms. Well organized and clear instructions. Nothing in English though so be prepared to translate. Check in was all English though:)
Have never rented in Europe so we did not realize that where we picked up the key was not where we stayed. That made it confusing when we booked it as you were not exactly sure where you were staying.
There were VERY steep stairs to collect and then return the key. If it was up to my husband to get them he would not have mde it up the stairs:(. Your staff for collecting and dropping off key was perfect. It was the same lady:)
Our preference was to not have to park in the garage as it was very small. There was no other option to park there. Not a complaint. Just a question we have now learned to ask. Lovely place. Thank you. Just know you always like some critique. We would stay again!
People in Winterberg are so helpful and friendly! Lovely town:)
Februar 2019 - Jon T.